In-Stock Promise


Always travel with confidence knowing your product is in stock.

Our In Stock Promise means that we are confident that the product will be available in your chosen store until the end of the next day. You can hold us to that promise by generating an In Stock Promise Barcode. You can get your Barcode in 4 easy steps:

  1. Choose the product you want to buy in store
  2. Click the ‘Check Stock in Store’ button
  3. Select the store closest to you that shows availability
  4. Enter your email address to receive your In Stock Promise Barcode and either print it out or simply take a screenshot on your phone

If you have any difficulty finding your product when you get to the store, please present your Barcode to any of our colleagues, who will be happy to locate the product for you. In the unlikely event that our colleagues cannot locate the product, we want to make sure that you are compensated for the effort you made to shop with us as we hate to disappoint our loyal customers. You can exchange the In Stock Promise Barcode for a €10 voucher to be used in store against any product.

Terms and Conditions

The In Stock Promise Barcode is only valid until close of business the next day.

We will not hold the stock specifically for you but we are confident that the product will be available in store when you visit the store.

Only one €10 voucher can be issued per customer, per day. This includes multiple vouchers for the same product and multiple vouchers for different products. The issuing of the €10 voucher is at the store manager’s discretion.

Only one €10 voucher can be issued to the same customer for the same product in any given week.

Only one €10 voucher can be redeemed per transaction. If the value of the total transaction is less than €10, the remaining value of the voucher is forfeit. No cash, gift voucher or credit note will be issued for the remaining value.